Sale = Conversation
1. The conversation should be light and easy. Talk to your client about his or her wishes, worries and dreams.
2. Have an open mind while talking to your client.
3. Make it your goal to solve client’s problems.
4. You don’t need to win over your client in one conversation.
5. There should not be any pressure.
6. Say what your client wants to hear, sell to your client what he or she wants.
7. Conversations should be meaningful.
8. Be thankful.
Steps:
1. Understand your client’s needs.
2. Help fulfil your client’s needs with our knowledge, product and service.
Reward:
Sometimes, it’s not just about selling something to people. It’s also about knowing that someone trusts in you and your services.
Challenge:
The biggest challenge originates from yourself. Stop complaining and start talking.
(中文版请看这里:
http://goo.gl/j2VsYD)